Do you offer free returns or prepaid return labels?

Unfortunately no. You'll need to pay return shipping costs. The Return and Exchange Portal is available for AU and NZ orders. Customers outside AU and NZ should contact us for return instructions.

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I'm outside Australia and New Zealand. How do I return an item? How do I start a return or exchange? Can I exchange my order? Do you offer free shipping? What countries do you ship to?

Can't find your answer? Email us at hello@drwoofapparel.com.au